You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.
The national guide does not provide you with details about how to raise concerns with your local ICB. Please find these below:
NHS Norfolk and Suffolk Integrated Care Board
County Hall
Martineau Lane
Norwich
NR1 2DH
Freephone: 0800 389 6819
Monday to Friday 10am to 4pm
You can also make a formal complaint regarding the work of the ICB.
If you want to register a formal complaint, please do so as soon as you can and try to provide as much relevant information as you can.
You can submit a complaint in writing by post or email, or over the phone.
- Email: nwicb.complaintsservice@nhs.net
- Phone: 0800 389 6819
- Postal address: NHS Norfolk and Suffolk Integrated Care Board, County Hall, Martineau Lane, Norwich, NR1 2DH
Website: You and Your General Practice - NHS Suffolk and North East Essex ICB