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Emergencies (from 08:00 to 18:30 Monday to Friday)

If you need to contact us in an emergency, please call 01638 665711.

The receptionist will ask you for a brief description of the nature of the emergency as well as the name and address of the patient concerned. This is necessary to be sure that you are put through to the most appropriate person and that the call is handled most appropriately.

Occasionally the nurse or doctor will advise, having spoken to you on the telephone, that immediate hospital admission is the correct course of action and will advise that you go straight to hospital or will organise an ambulance for you. This is especially important for emergencies such as possible heart attacks or strokes. In these situations a delay in treatment may make the condition worse and lead to a reduced chance of recovery.