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How do we Protect your Information?

We are committed to ensuring the security and confidentiality of your information. There are a number of ways we do this:

• Staff receive annual training about protecting and using personal data
• Policies are in place for staff to follow and are regularly reviewed
• We check that only the minimum amount of data is shared or accessed
• We use ‘smartcards’ to access systems, this helps to ensure that the right people are accessing data – people with a ‘need to know’
• We use encrypted emails and storage which would make it difficult for someone to ‘intercept’ your information
• We report and manage incidents to make sure we learn from them and improve
• We put in place contracts that require providers and suppliers to protect your data as well
• We do not send your data outside of the EEA

How Long Do We Keep Your Information?

In line with the Department of Health Code, we will retain / store your health record for your lifetime. When a patient dies, we will review the record and generally it will be destroyed 10 years later, unless there is a reason to keep it for longer.

If you move away or register with another practice, we will send your records to the new practice.

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